Excel Support

Comprehensive and Live support to Excel users across world.

You can get connected to Excel Experts instantly who will assist in solving your one-off problems, or with ongoing Excel support.

Get support on:

• Excel Formulas- Get the most complex formulas work for you with ease
• Excel Pivots - Summarize, Analyze and present your data more confidently
• Excel Dashboards- Keep an effortless tab on Processes, Business and other tasks.
• Excel Charts and much more. .

Our Excel Experts aims at providing you with the most cost-effective solution to all those hours wasted when you have reached the limit of your Excel Knowledge. And where appropriate, they will also provide you with the required training to solve your problem on own.

Support Modality

• Live On-Screen Support (Remote Support)
• E-Mail Support
• Phone Support

Support Plan

Economy Plan

• 5 Credits
• Validity - 1 Week
• Email Support
• Phone Support
• $ 49

Silver Plan

• 15 Credits
• Validity - 1 Month
• Email Support
• Phone Support
• Remote Support
• $ 99

Gold Plan

• 50 Credits
• Validity - 1 Week
• Email Support
• Phone Support
• Remote Support
• $ 249

Platinum Plan

• 125 Credits
• Validity - 1 Week
• Email Support
• Phone Support
• Remote Support
• $ 499

Support Contact Details:

1. You can email the support request to support@excelgoodies.com, Excel Expert shall get in touch with u in 30 minutes during normal office hours and in 8 Hours during non office hours.
2. For any emergency phone support, you can reach us at 650.491.3131.

Support Hours

1. Live on-screen support collaboratively involves the user. Therefore, when we respond to these types of support requests, we let the user organize a call at their own convenience, within normal office hours from 8:00 AM to 4:00 PM Eastern Daylight Time.
2. Phone or E-mail Support request will be answered instantly during the normal office hours from 8:00 AM to 2:00 PM Eastern Daylight Time. If your phone call rolls to voicemail, leave a message and we will phone you back or direct your inquiry to the proper location.

During normal office hours, we aim to respond to problems within 30 minutes. Many help requests can be rapidly resolved. If a problem is more complex than initially described, we will explain this to the user and re-assign the request as appropriate.